Komfortowe Studio | Blisko Ogrodu Zoologicznego

Bardzo fajny klimat, przytulne mieszkanko blisko centum Poznani, poleca

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It is a room with what they describe, nothing more. Cold feeling for an Air bnb. Getting to the place and through many lock codes and key pads was difficult and annoying. We did not want to leave the flat unless we were dedicated to go out. If you want a clean room for a decent price this is an option but I am sure Poznan has many more choices.

I had a very good stay overall. The apartment was clean, quiet and exactly as described, with reliable Wi-Fi and all the essentials in place (though basic kitchen extras such as oil, vinegar, salt, an opener and scissors were not provided). The only real downside was the communication process: without persistence, I doubt the sleeping arrangements would have been corrected at all. As many other reviews also note, there seems to be a lack of coordination — every time I called I was asked to resend photos I had just submitted and to re-explain the same issues from scratch, a clear sign that previous messages were not being properly read. As an endurance athlete I know a thing or two about persistence and resilience, but I suspect many guests would simply have given up. From an engineering perspective, the absence of a proper platform to manage customer experience and relations (CRM) is evident, and it directly impacts efficiency. Fortunately, once the matter was finally escalated, the staff on site handled it swiftly and with great professionalism, making sure everything was reconfigured exactly as agreed. From that moment onwards, the experience was excellent: I slept comfortably, felt fully rested, and could focus entirely on my sporting commitments. The building itself is part of a secure residential complex, with gated access, underground parking, and a private courtyard with a playground at its centre. To enter, one needs a gate code, then a code for the building, then for the apartment floor and finally the unit itself — offering a strong sense of safety and privacy. Overall, despite the rough start, I genuinely appreciated the team’s effort and their final commitment to ensuring that I could enjoy my stay with peace of mind. Highly recommended for anyone looking for a well-managed property in Poznań, though I hope the communication process will be modernised for future guests.